zalary's dashboard

zalary asked a question in Six Apart on February 04, 2010 14:47:

Testing ZenDesk

Testing ZenDesk

zalary replied on February 03, 2010 14:36 to the problem "Calling out to any Humans that work @ Typepad!!CANNOT cancel/update/send help ticket" in Six Apart:

Hi Alexis,

We'd love to help you sort this out. Can you let us know the email address where you received the email about your account.

If you don't want to post that information publicly, you can use the contact form at http://contact.sixapart.com/?p=tp

and we'll look into this further!

Thanks so much,
Zalary

zalary set one of zalary's replies as an official response to "Visit from domain name harvesters" in Six Apart

zalary replied on January 26, 2010 17:33 to the question "Visit from domain name harvesters" in Six Apart:

Hi Joseph,

While you can block these IPs from commenting on your blog there isn't a way to prevent them from totally visiting your site.

Of course our Operations team will keep an eye out for any suspicious activity and we will keep this in mind as a possible future feature for the system.

zalary set one of Tiff Chow's replies as an official response to "trialing typepad - can you help me change the module title styles" in Six Apart

zalary marked one of Tiff Chow's replies in Six Apart as useful. Tiff Chow replied to the question "trialing typepad - can you help me change the module title styles".

zalary replied on January 08, 2010 19:38 to the problem "Help, please. Sidebar has shifted to the bottom, in a vertical line." in Six Apart:

Hi Max,

Thanks for the note. We've replied to the Support ticket you previously submitted and it looks like this is a coding issue in one of your posts.

If you need more help with this still, please just let us know :)

zalary set one of zalary's replies as an official response to "Domain Mapping to Multiple blogs within same account" in Six Apart

zalary replied on January 05, 2010 01:11 to the question "Facebook button on blog" in Six Apart:

Subscribers on an Pro plan can add an image to the sidebar using the Embed HTML widget option.

First, you'll upload the image to your account. Go to Library > File Manager. In the right sidebar there's a place to Upload a New File. Once the image is uploaded, the page will refresh, and you'll see the file listed on the left side. Click the Filename. Copy the URL from the address bar.

You can find some nice Facebook buttons at:
http://www.justinparks.com/facebook-b...

Paste the URL you copied into the Notes section. It should look something like this:

http://example.typepad.com/image.jpg

Change it to this:

<img src="http://example.typepad.com/image.jpg" />

To link the image to another site, you would add the link code, so the final result would look something like:

<a href="http://typepad.com"> <img src="http://example.typepad.com/image.jpg" /></a>

You can find more information on this at:
http://help.sixapart.com/tp/us/sideba...

We hope this helps. Please let us know if there is anything else we can do for you.

Thanks,
Zalary

zalary replied to "Facebook button on blog", but it was removed. see the change log

zalary replied on January 05, 2010 00:59 to the question "How do I upload a customized background and banner?" in Six Apart:

Hi Melissa and Sandra,

You might find following pages in our Knowledge Base helpful:

http://tinyurl.com/tp-banner-css
http://tinyurl.com/tp-background-images

But if you need additional help, please just let us know and we'll be happy to help any way we can!

zalary replied on January 05, 2010 00:53 to the question "HELP! I'm having an identity crisis." in Six Apart:

Hi Tracey,

Each TypePad accounts includes a Profile address be used as an OpenID or as a commenting profile on Blogger.

In order to use your TypePad account in this way, you'll want to log in and set up your your TypePad Profile details and set the Profile URL
http://www.typepad.com/profile/edit

Once you choose that and save your changes, you should be all set and can then use

http://profiles.typepad.com/[profilen...

to comment on Blogger blogs or as an openid login for other sites.

On Blogger, make sure to choose TypePad from the dropdown and type only your Profile name, like:
http://zalary.typepad.com/blogger-typ...

Right now there is an issue with the comment listing a long number string instead of your display name, but we're working on getting that resolved soon. The comment URL will still link to your Profile though, so everyone will be able to see that it was you who left the comment :)