Ruslan's dashboard

Ruslan replied on February 05, 2010 17:57 to the idea "Allow start and end times in Add Bulk Time form" in Paymo:

We do not have plans for this. To achieve functionality this you can always use the desktop or popup widget and you can also click the "add entry" link next to each day

Ruslan replied on February 05, 2010 17:55 to the question "Where can I find the expenses module within Paymo?" in Paymo:

See the Invoicing tab then look in the second level menu

Ruslan replied on February 05, 2010 08:46 to the problem "Negative Tax2 disappears when saving invoice" in Paymo:

Fixed. Negative tax is now possible

Ruslan replied on February 05, 2010 08:14 to the problem "Translation for "My Timesheet" ist lost" in Paymo:

:)

Ruslan replied on February 05, 2010 08:14 to the problem ""Meine aufgaben" must be "Meine Aufgaben" for the german translation" in Paymo:

Fixed, thanks

Ruslan replied on February 05, 2010 08:12 to the idea "shade retired projects for user view" in Paymo:

It's implemented now

Ruslan replied on February 05, 2010 07:45 to the idea "Users can print and sign timesheets" in Paymo:

We are aware of this issue. The reason it's like this (for now) is because managers can run more complex reports (include all users, filter by clients ...) and they should net be able to do this on reports that are not managed by them. The question that we haven't answered yet is what to do when a manager creates a complex report but includes both projects that he is managing and projects that he is just a participant.

Ruslan replied on February 04, 2010 08:16 to the question "Why can't I print the detail time entries for each invoice?" in Paymo:

please check this thread http://help.paymo.biz/paymo/topics/in...

Ruslan replied on February 04, 2010 06:50 to the problem "Negative Tax2 disappears when saving invoice" in Paymo:

We didn't know of a negative tax :). We'll add this feature shortly.

Ruslan replied on February 03, 2010 14:54 to the problem "Performance charts" in Paymo:

we fixed this. archived users are no longer considered. tell us if the graphs are ok now

A comment on the problem "Time Sheets data gone." in Paymo:

the only thing we needed was your subdomain and next time send it over email, no need to disclose that info in this public discussion :) – Ruslan, on February 03, 2010 14:53

Ruslan replied on February 03, 2010 14:52 to the problem "Time Sheets data gone." in Paymo:

We sent you an email with the entries that were deleted when you deleted that task. You can add them into the system whenever you choose to.

Ruslan replied on February 03, 2010 12:40 to the problem "Time Sheets data gone." in Paymo:

If you were logging time under that task, then yes, all the entries for it are gone. Send us your account details and we will be able to give a list of all your entries for that task and you will be able to add them using the "add bulk time" form.

Ruslan set one of Ruslan's replies as an official response to "milestone alerts" in Paymo

Ruslan replied on February 03, 2010 10:56 to the question "milestone alerts" in Paymo:

If you set the milestone for the next day (in some cases 2 days in advance but after the time we run our cron) you will not get an email because the time for sending the reminder had passed.
I would say that your request for setting a reminder in 12h or 4h comes only from the attempt to test the functionality, not from a real need. In most cases you would not bother to setup milestones that are due in less then 2 days.

To sum it up:
1) Set a milestone 3 days from now
2) Check that it's assigned to someone
3) Check that the particular user has a valid email setup
4) When the date passes, check the spam in case you don't see the email (you could also create multiple milestones assigned to different users)

We received confirmations from other users that the functionality is working (we also did our own tests and they were fine)

Ruslan replied on February 03, 2010 10:23 to the problem "Time Sheets data gone." in Paymo:

We haven't received an email from you?
Did you figure out what happened?

Ruslan set one of Ruslan's replies as an official response to "Chinese currency" in Paymo

Ruslan replied on February 03, 2010 10:22 to the idea "Chinese currency" in Paymo:

The currency is added

Ruslan replied on February 03, 2010 08:47 to the problem "Time Sheets data gone." in Paymo:

Please send us your account details (subdomain) over email at support at paymo.biz allong with the answer to these questions:

a) are you referring to the to all the data or just to the entries from Feb 2/3.
b) did you by any chance delete any tasks/projects yesterday?

Ruslan replied on February 02, 2010 16:32 to the question "Printing problems" in Paymo:

Jan, we will take a look into what changed. But as an alternative (it's even preferred to using the "Print" button) you can use "Download as PDF" botton, both on reports and invoices. What this does is give you a PDF file (http://en.wikipedia.org/wiki/Portable...) that you save on your computer and you can print that file. Think of it as a Word document, it's basically the same thing but you can not edit it. If you have problems opening this type of files, you should install Acrobat reader from adobe http://get.adobe.com/reader/