Kimmie Nguyen's dashboard

Kimmie Nguyen replied on March 16, 2010 18:45 to the question "How to change font and background color on former Pro account" in Six Apart:

If your theme was only available for Pro accounts, then you won't be able to edit it. Did you try switching your blog to the Chroma theme? That theme is easily customizable just by uploading a banner image to your blog. It'll use whatever colors are in your image as the font/background colors for the theme. Hope that helps!

Kimmie Nguyen replied on March 16, 2010 18:34 to the question "Uploading own banner on Mosaic?" in Six Apart:

Mosaic's design always has that tile across of it for your blog name. If you don't want that then you should use Theme Builder. It's not that difficult actually and we have some resources on Everything TypePad: http://everything.typepad.com/blog/20... and the Knowledge Base to help you.

Kimmie Nguyen replied on February 17, 2010 00:15 to the question "Composing TypePad posts and Chrome: Compatible?" in Six Apart:

QA tested your steps and wasn't able to reproduce the issue. What browser/OS are you on? Additionally, what's your blog URL - in case it's associated with the theme that you are on. I don't think it would be but we can check anyways.

Kimmie Nguyen replied on February 12, 2010 19:27 to the question "How do I insert an existing rss?" in Six Apart:

Our Knowledge Base articles should help you with importing the RSS feed: http://help.sixapart.com/tp/us/import.... The feed will need to be converted to a specific format if it's not from Blogger or Wordpress. But are you asking about importing from Vox to TypePad? That's not possible at this time.

Kimmie Nguyen replied on February 12, 2010 19:16 to the question "How do I insert an existing rss?" in Six Apart:

Can you elaborate more on what you're referring to? Do you want to link to the RSS feed or did you want to import the RSS feed?

A comment on the question "Can I preview a new design for an existing blog?" in Six Apart:

You can switch to a design and switch back. Nothing will break in your old design. – Kimmie Nguyen, on February 12, 2010 19:15

Kimmie Nguyen replied on February 12, 2010 19:14 to the question "Turn off stats?" in Six Apart:

Which stats are you referring to? The stats that are on the Overview page or on your blog?

Kimmie Nguyen replied on February 12, 2010 19:11 to the question "I can't see any TypePad blogs. At all. Why?" in Six Apart:

What TypePad blogs are you trying to access? What is the blog URL?

Kimmie Nguyen replied on February 05, 2010 21:44 to the problem "Inline MP3 Player Not Showing With MP3 Files" in Six Apart:

We're still working on this. And to note, we do pushes on a bi-weekly schedule so fixes don't go out to the site immediately. Thanks for your patience.

Kimmie Nguyen replied on February 01, 2010 20:37 to the question "Print CSS Looks Terrible, How Can I Change It?" in Six Apart:

The strong and em tags will be fixed. But you asked for custom print CSS which isn't available now with our basic designs. Thank you for the suggestion and we'll keep it in mind as we make improvements to the platform.

Kimmie Nguyen replied on February 01, 2010 20:00 to the question "How do I make page body corners look "rounded?" And other design conundrums..." in Six Apart:

Melissa,

This is a really big question and probably not easily answered here. Heather's blog is using advanced templates and has a lot of customizations on it. It's not something that's easily replicable unless you're comfortable with CSS or have a designer to help you out. My suggestion is for you to build out what you can using theme builder and then submit a ticket to support to help you with the rounded corners and background. It's much easier for the support team to have something to start with versus creating something from scratch.

Hope that helps!

Kimmie Nguyen replied on February 01, 2010 19:48 to the question "Composing TypePad posts and Chrome: Compatible?" in Six Apart:

Yes, it looks like in chrome + safari --> image resize by clicking on corners does not work. I filed a bug for that. You can resize it using the image options utility, or by clicking the 'custom' radio button when initially inserting an image and choosing a custom size. But sadly the drag thing doesn't work.

As for the formatting of text, we tested a few things but they all worked. Can you be specific as to what you are testing? The font size, bolding, indent, etc?

Kimmie Nguyen replied on February 01, 2010 19:37 to the question "Print CSS Looks Terrible, How Can I Change It?" in Six Apart:

The print CSS styles are universal for all basic designs. They don't change on a design-by-design basis. If you want more control over your print styles, then you would need to switch to advanced templates.

Kimmie Nguyen replied on February 01, 2010 19:35 to the problem "Inline MP3 Player Not Showing With MP3 Files" in Six Apart:

I jumped the gun earlier. We're still looking into this and will try to fix it soon. Thanks for the report.

Kimmie Nguyen replied to "Inline MP3 Player Not Showing With MP3 Files", but it was removed. see the change log

A comment on the idea "Can I be notified when a junior author creates a post?" in Six Apart:

Patti - This is not available currently but it's something that we'd like to add. Thanks for suggesting it. – Kimmie Nguyen, on February 01, 2010 17:52

A comment on the idea "Option to Have Blog Author Comments Visually Distinctive" in Six Apart:

Thanks for your clarification. Having this feature on a theme-by-theme basis is something that we'll look into as it does make sense for some of the widely used themes. – Kimmie Nguyen, on February 01, 2010 17:47

Kimmie Nguyen set one of Garth Webb's replies as an official response to "What happens if I delete my old blog after exporting it?" in Six Apart

Kimmie Nguyen replied on January 25, 2010 18:25 to the problem "Unable to sign in to comment via openid; email required." in Six Apart:

Looks like we released a patch for this before the holidays. I was able to login with my LiveJournal openID account. Let me know if this is still an issue for y'all.

Kimmie Nguyen replied on January 22, 2010 22:30 to the idea "Option to Have Blog Author Comments Visually Distinctive" in Six Apart:

You can do this with CSS. There's a comment-by-owner class in the div that you could change. If you're not sure about the code for this, please file a Support ticket and they can help you further.