Bert's dashboard

Bert replied on March 16, 2010 15:40 to the question "how did windows and -live get wipe off my system" in Microsoft Live Labs:

Hi Ivan,

Sorry to hear about your troubles...but since your problem doesn't appear to be related to any of our Live Labs projects (Seadragon or Photosynth), your better off contacting general Microsoft support for help...they can be reached here:

http://support.microsoft.com/

Bert replied on February 28, 2010 18:50 to the question "After I upload my picture with three different angles, and click synth, why do I have an error message?" in Microsoft Live Labs:

What does the error message say? It may be that you haven't entered a title for your synth yet, but having the exact error that you're getting will help with troubleshooting.

Bert replied on February 27, 2010 05:38 to the question "Delete a photosynth account" in Microsoft Live Labs:

Hi Brent, we don't have a mechanism for users to delete their accounts...but I can try and help you out if you email me at bert.molinari@microsoft.com.

Bert

Bert replied on February 23, 2010 00:30 to the question "Where can i find my previous synths?" in Microsoft Live Labs:

Hi Joe,

Assuming that you created them all under the same account and they all succeeded (which sounds like the case from your description), then you should see them all under the 'Synths' tab in your profile page (profile page is accessible by clicking your username in the top right of any page after you've logged into the site). Here's a screenshot of the link that you should be looking for.



If that doesn't work, let me know what your username is on the site and we'll see if we can figure it out.

Bert

Bert replied on February 22, 2010 17:15 to the idea "Host photos at own server" in Microsoft Live Labs:

Hi Andreas,

Thanks for the idea! Aside from raw storage + compute, there's also problem in this scenario (synth with 20k+ photos) with navigation. We have some synths that approach 2,000 photos and even those have some issues with navigation, here are some samples:

http://photosynth.net/view.aspx?cid=9...
http://photosynth.net/view.aspx?cid=C...
http://photosynth.net/view.aspx?cid=8...

We are keen on supporting larger image sets over time (so we can cover larger areas), so feel free to try us out with subset of your images :)

Bert replied on January 27, 2010 05:29 to the question "I'm so glad that I spent an hour messin with this program and watching it do nothing." in Microsoft Live Labs:

Hi Kevin, if you can give some details about what you experienced, I can try and help....did you have problems synthing, viewing or both?

Bert replied on January 11, 2010 03:59 to the question "synth button not "useable"" in Microsoft Live Labs:

Hi Reese,

Have you entered a title yet (that is required before we enable the button).

If that doesn't fix it, you can check out this thread for other advice:

http://getsatisfaction.com/livelabs/t...

Let us know if that helps!

Bert replied on January 04, 2010 18:19 to the question "My synth does not show up in the search results, but it is still present on my account." in Microsoft Live Labs:

Hi, we found an issue with our search service and are in the process of fixing it...but in the meantime you can work around the problem by doing things like updating tags or visibility on your synth (which will cause it to be re-indexed).

Looks like you found this solution already, nice job :)