Andy Budd's dashboard

Andy Budd replied on February 04, 2010 20:11 to the question "How to give names to a chapter marker?" in Clearleft:

Unfortunately we don't give people the option to customise chapter marker names at present.

A comment on the idea "iPhone remote" in Clearleft:

It's not something we're currently working on but is definitely something we'll be considering for the future. – Andy Budd, on January 20, 2010 13:32

A comment on the question "External microphone use" in Clearleft:

The way Silverback is written it's supposed to use whatever audio has been defined in the Mac settings, so I'm not sure why it's reverting back in your case. I'll ask our engineers to take a look, but it's unlikely that we'll have an answer before your test date. – Andy Budd, on January 18, 2010 10:38

Andy Budd replied on January 06, 2010 13:28 to the problem "Volume-box displays when setting new markers" in Clearleft:

Unfortunately not. We decided to do it all via the remote as using the keyboard would obviously interfere with the test. Although the volume bezel showing up obviously isn;t helping in your case either :-)

Andy Budd replied on January 06, 2010 10:45 to the problem "Volume-box displays when setting new markers" in Clearleft:

Definitely a strange one. Not sure why it would only start after an hour. I'll get our engineers to take a look at it and get back to you.

Andy Budd replied on January 04, 2010 21:48 to the question "Haven't received registration information after purchase" in Clearleft:

Sorry about that. The licences are generated on the server as soon as payment has been completed, and emailed to the person making the booking. However as it's a licence file some mail client junk mail filters do end up filtering them out. So if you could have a quick look in your spam filters to see if you're received anything from clearleft, that would be great. If not, let me know the names and email addresses you used for the licences and I'll issue you new ones. You can send them to me at andy at clearleft dot com.

Andy Budd replied on January 04, 2010 14:40 to the question "Compatibility with Snow Leopard" in Clearleft:

Hey Folks,

I just wanted to check to see if any of you are still having problems on Snow Leopard, or if the recent update has fixed these issues?