Can't sign in anymore
I can't sign into My Jolicloud anymore. For some reason whenever it asks me to sign in, it asks me for my Computer configuration, and then tells me that there's something wrong with it )even when I select 'Unknown Other'. It used to work fine, and the packages haven't been updated since it last worked, so I figure it's something on the Jolicloud end rather than my computer.
This bug persists for me whether I use the stable packages or the test/dev repository packages.
This bug persists for me whether I use the stable packages or the test/dev repository packages.
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Thanks Zak.
From your output, I can see where your problem comes from.
It turns out that you are not using the xulrunner-1.9.1 package coming from Jolicloud. As we can see in your version table, our latest production version of this package is '1.9.1.7+nobinonly-1jolicloud1'. However, you have a package coming from a PPA installed.
In order to replace the XULRunner packages coming from the PPA with Jolicloud official ones, please do the following:
$ sudo apt-get install xulrunner-1.9.1=1.9.1.7+nobinonly-1jolicloud1 xulrunner-1.9.1-gnome-support=1.9.1.7+nobinonly-1jolicloud1
Make sure you close all your opened browser windows. Then, My Jolicloud should work fine again.
Best,
Romain
The company says
this answers the question
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Inappropriate?Hello Zak,
This issue means that the web application cannot communicate properly with your system. So if i understand correctly, you have been installing updates from Jolicloud testing repositories recently?
Could you please send us the output of the command below in a Terminal so that we can first check the state of some packages involved in this communication?
$ apt-cache policy jolicloud-daemon jolicloud-bridge xulrunner-1.9.1
Thanks. -
Inappropriate?zak@zak-laptop:~$ apt-cache policy jolicloud-daemon jolicloud-bridge xulrunner-1.9.1
jolicloud-daemon:
Installed: 0.3.0~arm1
Candidate: 0.3.0~arm1
Version table:
*** 0.3.0~arm1 0
900 http://apt-int.jolicloud.org robby-dev/jolicloud Packages
100 /var/lib/dpkg/status
0.2.4.20 0
900 http://apt.jolicloud.org robby/jolicloud Packages
jolicloud-bridge:
Installed: 0.1.8.1
Candidate: 0.1.8.1
Version table:
*** 0.1.8.1 0
900 http://apt.jolicloud.org robby/jolicloud Packages
100 /var/lib/dpkg/status
xulrunner-1.9.1:
Installed: 1.9.1.8~hg20100105r26710+nobinonly-0ubuntu2~umd1~jaunty
Candidate: 1.9.1.8~hg20100105r26710+nobinonly-0ubuntu2~umd1~jaunty
Version table:
*** 1.9.1.8~hg20100105r26710+nobinonly-0ubuntu2~umd1~jaunty 0
500 http://ppa.launchpad.net jaunty/main Packages
100 /var/lib/dpkg/status
1.9.1.7+nobinonly-1jolicloud1 0
900 http://apt.jolicloud.org robby/main Packages
1.9.1.7+nobinonly-0ubuntu0.9.04.1 0
500 http://us.archive.ubuntu.com jaunty-updates/universe Packages
500 http://security.ubuntu.com jaunty-security/universe Packages
500 http://ppa.launchpad.net jaunty/main Packages
1.9.1~b4~hg20090330r24021+nobinonly-0ubuntu1 0
500 http://us.archive.ubuntu.com jaunty/universe Packages
zak@zak-laptop:~$ apt-cache policy jolicloud-daemon jolicloud-bridge xulrunner-1.9.1
I have a couple of third party repositories installed through Ubuntu Tweak, so whatever it is, I can probably fix it, so long as I know which package it is.
I'm using the test packages right now, but I just reverted back to the stable ones. Neither worked, but the test packages worked a week or so ago. -
Inappropriate?Thanks Zak.
From your output, I can see where your problem comes from.
It turns out that you are not using the xulrunner-1.9.1 package coming from Jolicloud. As we can see in your version table, our latest production version of this package is '1.9.1.7+nobinonly-1jolicloud1'. However, you have a package coming from a PPA installed.
In order to replace the XULRunner packages coming from the PPA with Jolicloud official ones, please do the following:
$ sudo apt-get install xulrunner-1.9.1=1.9.1.7+nobinonly-1jolicloud1 xulrunner-1.9.1-gnome-support=1.9.1.7+nobinonly-1jolicloud1
Make sure you close all your opened browser windows. Then, My Jolicloud should work fine again.
Best,
Romain
The company says
this answers the question
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Inappropriate?Yep. Did that, removed the Firefox repository, and everything works fine again. Thank you, sir.
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Inappropriate?Great! You're welcome. :)
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